At Cue Craft, we understand that when you order premium billiards equipment, you want it in your hands quickly and safely. That’s why we’ve developed a streamlined delivery process that gets your cues, cases, and accessories to you with the same precision we put into selecting our products.

Our Delivery Promise:

Whether you’re a competitive player needing gear before a tournament or a casual enthusiast building your dream setup, we offer flexible shipping options to meet your timeline and budget.

Shipping Options Designed for Players

⚡ Standard Shipping (Recommended)

Delivery Time: 10-15 business days after processing (1-2 business days)

Carrier: DHL or FedEx

Cost: $12.95 USD

Our standard option provides the perfect balance of speed and affordability. Your order will be tracked every step of the way, with signature confirmation available upon request. Ideal for players who want their equipment quickly without breaking the bank.

🎱 Free Shipping

Delivery Time: 15-25 business days after processing (1-2 business days)

Carrier: EMS

Cost: FREE on orders over $50 USD

For budget-conscious players or those not in a rush, our free shipping option delivers your billiards essentials safely and economically. While slightly slower, EMS provides reliable service with full tracking capabilities. Perfect when you’re stocking up on multiple items or planning ahead for the season.

Global Reach with Local Care

Based in Litchfield Park, Arizona but serving players worldwide (excluding some remote areas in Asia), we’ve optimized our shipping network to ensure your billiards equipment arrives in tournament-ready condition. Each cue case, carbon fiber shaft, or custom pool cue is packed with the same care we’d want for our own gear.

What Happens After You Order?

  1. Order Processing: Our team of billiards enthusiasts carefully prepares your order within 1-2 business days.
  2. Shipping Notification: You’ll receive tracking information the moment your package leaves our facility.
  3. In Transit: Our trusted carriers handle your equipment with the professionalism it deserves.
  4. Delivery: Your premium billiards gear arrives ready for action.

Need It Faster?

For urgent orders, please contact our customer service team at [email protected]. While we can’t guarantee expedited shipping to all locations, we’ll do everything possible to accommodate your tournament schedule or special event.

Satisfaction Guaranteed

If your equipment doesn’t arrive in perfect condition or doesn’t meet your expectations, we offer a 15-day return policy from the date of delivery. Our team will work quickly to make things right because your complete satisfaction is how we measure our success.

At Cue Craft, we don’t just deliver billiards equipment – we deliver the tools to elevate your game. Place your order today and experience the Cue Craft difference from checkout to cue tip.