At Cue Craft, we understand that premium billiards equipment deserves equally premium service – and that starts with providing you flexible, secure payment options. Whether you’re a tournament professional selecting a carbon fiber shaft or a casual player building your dream setup, we’ve streamlined our payment process to match your needs.
Our Payment Philosophy
Just as we carefully craft our product selection to serve serious players, we’ve designed our payment system with three core principles:
- Security First: All transactions are encrypted using industry-standard protocols
- Global Accessibility: Multiple payment methods to serve our international customer base
- Tournament-Ready Speed: Instant payment processing means faster order fulfillment
Accepted Payment Methods
Visa
The world’s most recognized credit card, accepted for all orders with real-time authorization. Ideal for players who want immediate order confirmation and detailed purchase records.
MasterCard
Another trusted global payment solution, offering the same security and convenience as Visa. Many tournament players prefer MasterCard for its international acceptance.
JCB
Specifically added to better serve our Asian customers (except remote areas), JCB provides seamless transactions for players in Japan and other key markets.
PayPal
The preferred choice for players who value an extra layer of payment protection. PayPal allows you to checkout without directly sharing card details, with the option to pay via balance, bank account, or credit.
Payment Security You Can Trust
We process all payments through PCI-DSS compliant gateways with:
- End-to-end encryption
- Fraud monitoring systems
- No storage of sensitive payment data on our servers
Special Notes for Tournament Players
For time-sensitive orders before competitions:
- Payment verification is typically instant, allowing us to begin processing your order immediately
- We recommend PayPal for fastest checkout experience
- Have your shipping address exactly match your payment method’s billing address to avoid delays
Need expedited processing? Email [email protected] with your order details after payment.
Common Payment Questions
Can I change my payment method after ordering?
Contact us immediately at [email protected] with your order number. We process orders within 1-2 business days, so quick action increases the chance we can accommodate changes.
Are there any additional fees?
We don’t charge processing fees, but international customers should check with their card issuer about potential foreign transaction fees.
Do you offer payment plans?
Currently we only accept full payments, but many of our customers use credit cards that offer installment options.
Ready to elevate your game? Choose your preferred payment method and experience the Cue Craft difference – where premium billiards equipment meets seamless purchasing.